Description
Join the team at Prescott’s, Inc. — where quality meets care.
Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.
This position will support Washer Solutions, a subsidiary of Prescott’s Inc.
As a Field Service Technician, you will provide expert technical support for a wide range of industrial washing, sterilization, and surgical equipment. This is a hands-on, field-based position that requires mechanical and electrical troubleshooting skills, strong customer service, and a commitment to excellence in every service interaction. Sterilizer Repair Technicians are responsible for performing installation, preventive maintenance, troubleshooting, and repair services on medical and laboratory equipment, including autoclaves, sterilizers, washers, and related systems. You’ll work directly with hospitals, research institutions, and other healthcare facilities to ensure that critical equipment performs safely and efficiently.
This position is ideal for candidates with a mechanical or electrical technical background with previous experience servicing sterilization and industrial washing equipment, who enjoy problem-solving, working independently, and building trusted relationships with customers.
This role offers a competitive hourly rate ranging from $31.25 to $36.06 per hour, depending on experience and qualifications.
To celebrate your decision to join our team, we're offering a $5,000 sign-on bonus for qualified candidates. Details provided during the offer stage.
These positions are based in Des Moines, Iowa and Davenport, Iowa, and require regular travel to customer sites to perform maintenance, installations, troubleshooting, and repair services.
Requirements
- High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred.
- 1–3 years of directly related field service or technical maintenance experience; or 3–5 years of hands-on experience
- Minimum of 1 year experience in the repair and maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment is required.
- Valid driver’s license and clean driving record required.
- Strong technical, troubleshooting, and mechanical aptitude.
- Working knowledge of electrical, plumbing, and mechanical systems.
- Excellent organization, communication, and problem-solving skills.
- Proficiency with computers and Windows-based software applications.
- Ability to lift up to 50 lbs. and perform physical work (standing, bending, climbing).
- Willingness to travel frequently (60–90%) to customer sites, which may include hospitals, operating rooms, laboratories, research facilities, and universities up to 3 hours away.
- Flexibility to accommodate customer schedules and respond to emergency service calls as needed.
